While Halloween is long gone, we still are graced with a scary word that is permeating corporate consciousness. It’s four—–teen letters. It has executives, middle management and front line supervisors stumbling and bumbling around looking for answers. The lack of it is often talked about as the reason for our business woes.
Lack of passion? Nope, that’s only 7 letters. Lack of engagement? Still too short, but a great guess! Need more hints?
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Hint 1: Sarbanes Oxley was intended to help with it.
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Hint 2: We’ve been talking about the need for more of it in our organizations for a decade plus.
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Hint 3: It’s the A in the R-A-C-I decision-making matrix.
Okay, the suspense is over. The word we are searching for is
You can read the full store at Managing Americans Promises, Promises: The Power of Keeping Our Word